ADA Accessibility Statement

Last updated: January 1, 2026

Accredo Care is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure equal access to our services.

Accredo Care strives to make our website accessible and usable for all individuals, including those with visual, hearing, mobility, and cognitive disabilities. We believe everyone deserves equal access to information and services, including the ability to request and receive non-emergency medical transportation.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide guidance on making web content more accessible for people with disabilities. These guidelines help ensure content is perceivable, operable, understandable, and robust.

Our ongoing accessibility efforts include:

• Designing pages that are compatible with screen readers and assistive technologies
• Ensuring the website can be navigated using a keyboard
• Providing appropriate text alternatives for images
• Maintaining sufficient color contrast for readability
• Reviewing forms and interactive elements for accessibility

Accessibility is an ongoing process, and we are continuously working to improve the accessibility of our website.

Some content or services on our website may be provided by third-party vendors. While we strive to ensure accessibility across our site, we do not control the accessibility of third-party content but encourage vendors to provide accessible solutions.

If you experience difficulty accessing any part of our website or need assistance with any content or services, we want to hear from you.

Please contact us using one of the following methods:

• Phone: 575-232-7460
• Email: contact@accredocare.com

When contacting us, please include:

• The web page or feature you were trying to access
• A brief description of the issue

We will make reasonable efforts to respond promptly and provide the information or assistance you need in an accessible format.

This Accessibility Statement is reviewed and updated periodically to ensure continued compliance and improvement.